Recovery Key + Casillero Postal

Subject: Request for Manual Address Update (Postal Service Unavailable)
To: support@tibia.com

Dear CipSoft Support Team,

I have lost access to my Tibia account and I need to order a new Confirmation Key to recover it.
However, I currently live in a country where the international postal service is unreliable (letters do not arrive).

Therefore, I kindly request a manual update of my account's address to a secure postal address in the Netherlands, which I will use to receive the Confirmation Key letter safely.

• Character Name: [TU_CHAR_NAME]
• Registered Email: [TU_EMAIL]

Please update the registration address to:

  Street: Vechtsteen 
  House Number: 40  
  Post code: 3961 XG 
  City: Wijk bij Duurstede
  Province: Utrecht  
  Country: Netherlands  

I can provide my personal ID to prove ownership if needed.

Sincerely,
[TU_NOMBRE_REAL]

Subject: Full Account Recovery Request (Access Lost to Email/RK/Phone/Address)
To: support@tibia.com

Hello CipSoft Support Team,

I am writing to request assistance with recovering my Tibia account. I have lost access to ALL recovery methods:
- I cannot access the registered Email.
- I do not have the Recovery Key.
- The mobile number associated with the account is no longer valid.
- I do not have access to the postal address currently registered on the account.

I am the legal owner of the account.

Please help me recover it by updating the address so I can order a new Confirmation Key to the following secure address:

  Street: Vechtsteen  
  House Number: 40  
  Post code: 3961 XG 
  City: Wijk bij Duurstede 
  Province: Utrecht  
  Country: Netherlands  

I am ready to cooperate with any data you may request to verify my ownership.

Best regards,
[TU_NOMBRE_REAL]